Terms of Service

Last Updated: August 29, 2026

Welcome to GlowMuse. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing, browsing, or using our website, or by placing an order with us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Our Store

GlowMuse is an online store offering skincare and beauty products.

Throughout these Terms of Service, the terms "we," "us," "our," and "GlowMuse" refer to the GlowMuse store. The terms "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information you provide to us is accurate and complete.
• You will use our website only for lawful purposes.
• You will not use our website to engage in fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, sizes, prices, and other information displayed on our website are accurate.

However:

• Product colors or appearance may vary slightly depending on your device or screen.
• Packaging, labeling, or product presentation may change from time to time.
• We reserve the right to correct errors, inaccuracies, or omissions in product information.
• Product availability may change without prior notice.

The information provided on our website is intended to describe our products and their intended cosmetic use. It should not be considered medical advice or a guarantee of a particular result.

4. Skincare Products and Personal Use

Our skincare products are intended for external cosmetic use only.

Before using a skincare product, we recommend reviewing the product ingredients and directions carefully. If you have known allergies or sensitivities, you should check the ingredient list before purchase and use.

For products such as facial masks, discontinue use if significant irritation or an adverse reaction occurs.

GlowMuse does not guarantee that a product will produce a specific cosmetic result for every individual, as skin type, condition, sensitivity, and other personal factors can affect results.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if the product is unavailable, there is a pricing or listing error, payment cannot be processed, or another legitimate issue prevents fulfillment.

We reserve the right to cancel or refuse an order when reasonably necessary.

If we cancel an order after payment has been received, any applicable refund will be processed according to our refund policy and applicable law.

6. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

We may correct pricing errors or other inaccuracies at any time.

You agree to provide accurate and complete payment and billing information when placing an order.

Orders will only be processed after successful payment authorization, where applicable.

Any applicable taxes, fees, shipping charges, or other costs will be displayed during the checkout process where required.

7. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe provided on our website.

Delivery times may vary depending on your location, shipping method, courier, holidays, weather, unforeseen events, or other circumstances outside our control.

Once an order has been handed over to the applicable shipping carrier, delivery may be subject to the carrier's policies and procedures.

Customers are responsible for providing accurate shipping information. GlowMuse is not responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

8. Returns, Refunds, and Cancellations

Due to hygiene and safety considerations, certain skincare products may be non-returnable and non-refundable.

For the GlowMuse Bio-Collagen Real Deep Mask and other products specifically identified as non-returnable or non-refundable, customers should carefully review the product details before placing an order.

If you receive a damaged, defective, incorrect, or otherwise problematic product, please contact us as soon as possible with your order information and relevant photographs or other supporting information.

Any approved refund, replacement, cancellation, or return will be handled according to our applicable Refund & Return Policy and applicable law.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

We cannot guarantee cancellation once an order has been processed, packed, or shipped.

If an order cannot be cancelled, the applicable return and refund terms will apply.

10. Promotions and Discounts

From time to time, GlowMuse may offer promotional codes, discounts, special offers, or other promotions.

Promotional offers may have additional terms, including expiration dates, product restrictions, minimum purchase requirements, or usage limits.

We reserve the right to modify or discontinue a promotion at any time, subject to applicable law.

Promotional codes may not be combined unless explicitly stated otherwise.

11. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Interfere with the security or operation of the website.
• Upload malicious software, viruses, or harmful code.
• Use automated systems to access or collect website content without authorization.
• Copy, reproduce, distribute, or exploit our website content without permission.
• Provide false or misleading information.
• Engage in fraudulent transactions or activities.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms of Service have been violated.

12. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

• Brand names
• Logos
• Product names
• Product descriptions
• Images
• Graphics
• Website design
• Text
• Videos
• Other original content

is owned by or licensed to GlowMuse and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

13. User Reviews and Content

If you submit a review, testimonial, photograph, comment, or other content to GlowMuse, you confirm that you have the right to submit that content and that it does not violate the rights of another person.

By submitting content, you grant GlowMuse permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that we believe is unlawful, offensive, misleading, inappropriate, or otherwise violates these Terms of Service.

14. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools, website technology providers, or other service providers.

Your use of third-party services may be subject to the third party's own terms and policies.

GlowMuse is not responsible for the independent acts, omissions, policies, or services of third-party providers except where otherwise required by applicable law.

15. Disclaimer

Our products and website are provided for their intended purposes and subject to applicable law.

We do not guarantee that:

• The website will always be available or error-free.
• Product availability will always remain unchanged.
• Products will provide identical results for every customer.
• Website content will always be completely free of errors or omissions.

Nothing in these Terms of Service excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, GlowMuse will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Our liability, where legally permitted, will be limited to the amount you paid for the specific product or order giving rise to the claim.

Nothing in these Terms of Service limits liability where such limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold GlowMuse and its owners, employees, service providers, and representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms of Service.
• Your misuse of our website or products.
• Your violation of applicable laws or the rights of another person.
• Information or content you submit to our website.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

19. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated terms are posted on our website, unless otherwise required by applicable law.

We encourage you to review this page periodically to stay informed about our current terms.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of [Your State/Country], without prejudice to any mandatory consumer rights that may apply to you under applicable law.

Any disputes will be subject to the jurisdiction of the courts or dispute-resolution mechanisms applicable under the relevant laws.

21. Contact Us

If you have questions regarding these Terms of Service, please contact us:

GlowMuse

Email: kalpmehta91@gmail.com