Privacy Policy

Last Updated: August 29, 2026

At GlowMuse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or place an order with us.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our store, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support

We only use payment information as necessary to process your transaction through our payment service providers. We do not intentionally store your complete debit or credit card details on our servers.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and products browsed
• Website usage information
• Date and time of visits
• Referring website or source

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Send order confirmations and updates
• Provide customer support
• Respond to your questions or requests
• Improve our products, website, and customer experience
• Prevent fraud, misuse, or unauthorized activity
• Maintain website security
• Send promotional or marketing communications where permitted by law and where you have provided the necessary consent
• Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand website traffic, and improve your shopping experience.

Cookies may help us remember items in your shopping cart, recognize returning visitors, and understand how customers interact with our website.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of parts of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting and technology providers
• Analytics and website service providers
• Customer support services
• Marketing service providers, where applicable

These service providers may only receive information that is reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, government authority, or when necessary to protect our rights, customers, website, or business.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information may be handled directly by the applicable payment provider according to its own privacy and security practices. We recommend reviewing the privacy policy of the payment provider used for your transaction.

6. Order and Shipping Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may include sharing your name, phone number, address, and relevant order details with shipping or delivery partners so that your order can be successfully delivered.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send you information about products, offers, promotions, or other GlowMuse updates.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important account or service notifications, may still be sent when necessary to fulfill your order or provide our services.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide our services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud or misuse
• Comply with legal, tax, accounting, or regulatory obligations

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

GlowMuse

Email: kalpmehta91@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.